These Terms of Service (“Terms”) apply to every order placed on letsgrowviral.com. Please read them before you order. By placing an order you accept these Terms, our Refund Policy and our Privacy Policy.
Who we are
LetsGrowViral (“we”, “us”) is run by Simona Toshkova, a private individual based in Bulgaria.
Email: letsgrowviral.team@gmail.com · Website: letsgrowviral.com
What we offer
We provide social media promotion services: followers, likes, views, comments, subscribers, channel members and reactions delivered to public profiles, posts, videos and channels on Instagram, TikTok, YouTube and Telegram. A person reviews every order before delivery starts.
LetsGrowViral is independent. We are not affiliated with, endorsed or sponsored by Instagram, Meta, TikTok, ByteDance, YouTube, Google or Telegram. All trademarks belong to their owners.
Your responsibilities
- You are at least 18 years old (or the age of majority where you live).
- You own the account you order for, or you are authorised to order for it.
- The link you give us is correct, and the profile or post stays public until delivery is complete. Please don’t change the username or delete the post during delivery, and don’t place a second order for the same link while one is still running.
- Your content is legal. We refuse orders for content that is illegal, hateful, violent, sexually explicit or that infringes other people’s rights.
- Social platforms set their own rules and may limit, remove or penalise engagement, including engagement from third-party services like ours. You decide whether to use our services and you accept this risk. You are also responsible for any disclosure or advertising rules that apply to you.
We never ask for your password. Anyone asking for your password in our name is not us.
Orders and prices
Prices are shown in US dollars (USD) and are the total you pay for the package. Your order is confirmed when your payment is received, and we send you a confirmation email. We may decline an order, for example if the link is invalid or the content breaks section 3. If we decline a paid order, you get a full refund.
Payment
Card, Apple Pay and Google Pay payments are handled by independent, licensed payment partners on a secure payment page. Some partners may ask for a quick identity check, and your bank statement will show the partner’s name, not ours. We never see or store your card details. Your bank may charge currency conversion fees.
Crypto payments go straight to our own wallet. After you order, we show you the wallet address, the network and the exact amount. Please send exactly that amount, on that network only. Blockchain payments can’t be reversed, and coins sent on another network or to another address can be lost. We can’t recover them. For coins whose price changes (such as Bitcoin or Ethereum), the amount is based on the rate when you order, so please pay within 30 minutes. Your order starts as soon as the payment arrives in our wallet.
Delivery
We usually review orders within 24 hours. Delivery is then gradual, so growth looks natural. Larger packages can take a few days. These times are estimates, not guarantees. If we can’t start (for example, the profile is private or the link is wrong), we’ll email you so we can fix it together.
Refill guarantee
If your delivered numbers drop during the refill period stated on our website for your package, message us with your order number and we’ll top them up free of charge, up to the quantity you ordered. The guarantee doesn’t apply if you changed the username, made the profile private, deleted the post, or the platform restricted or removed the account.
Right of withdrawal (EU and UK consumers)
If you are a consumer in the EU or UK, you normally have 14 days to withdraw from a service contract. Our services start right after payment, so at checkout we ask you to expressly request an immediate start and to confirm that:
- you lose your right of withdrawal once the service has been fully performed; and
- if you withdraw before delivery is complete, you pay only for the part already delivered, and we refund the rest.
To withdraw, email us with your order number and a clear statement that you want to withdraw. You can use this wording: “I hereby withdraw from my contract for the following service: [order number], ordered on [date]. Name: [your name]. Email: [your email].”
Refunds
Refunds are covered by our Refund Policy.
Liability
We deliver the quantity you order with care, but we can’t promise specific results such as reach, sales, monetisation or verification. We aren’t responsible for decisions made by social platforms. As far as the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these Terms limits your statutory rights as a consumer, or our liability for intent or gross negligence.
Changes to these Terms
We may update these Terms. The version that applies to your order is the one published when you placed it.
Governing law and complaints
These Terms are governed by Bulgarian law. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence. Please contact us first. Most issues are solved within a day. You can also contact the Bulgarian Commission for Consumer Protection (kzp.bg) or the consumer authority in your country.
Questions about this page?
Real people read every message. We usually reply within a few hours.